Tag Archives: listening

Building trust with staff and children

 

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The first week of the new term can often feel like a harsh shock to the system, for both the children and the staff. This week I have been visiting some of my new schools. I was reminded again that the role of a nurture worker is as much about supporting staff as it is supporting children.

Children who arrive at school feeling overwhelmed, frightened, confused, may show us those huge feelings in a strong way, e.g. kicking, biting, scratching. These feelings are overwhelming for the child, but they can be frightening, shocking and overwhelming to the adults too. I and my colleagues spend a lot of time explaining, interpreting the children’s behaviour to staff. We also spend a lot of time listening, being present, reassuring staff.

When you start in a new school, the emphasis is on building relationships, over the next year we are going to work very closely, I will be in each week, supporting, guiding, and leading staff in how to support the children. I need the staff to learn to trust me, I need to trust them, the child needs to learn to trust all of us. Sometimes, we encounter staff and schools who have had limited experience of children who have encountered a difficult start in life and can be really shocked at some of the behaviours they see. I need to remind myself this is ok, the staff will adapt. I need to quietly but firmly reassure them we can change this, we can support the child, we will enable the child to feel safe, secure, loved and that they belong and from this we will seee change. I have found myself repeating a phrase this week, ‘It will be ok, I know it is hard but we can do this, I am here to support you’. I know that will be a phrase I will repeat a lot; it’s not to deny the stress of working with a very scared and cross child, but it hopefully reassures that they are not on their own in this.

At the start of a new school year, I know I need to hang onto the knowledge and hope that change is possible and will happen. Sometimes I think the staff must think I am mad when at the beginning of the year I am saying, I am not worried, I know we will see change. I need to be the one holding onto that hope. This is the 5th year of this role, I have that knowledge and experience to carry me through the tricky first term, knowing that ahead of us, in a few months, all could be very different.

This morning I was walking in our community meadow, this is a practice I do each Sunday morning. At the bottom of the meadow is a view into the valley across the way. This morning the sun was shining down, it looks like a window. I was reminded of the words by Julian of Norwich, All shall be well, and all manner of things shall be well. I expect I will be saying this a lot to myself over the next few weeks!.

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